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| Disadvantages
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| Detractors
claim that sales lead support management systems are: |
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Difficult to work with |
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Require
additional work inputting data |
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Dehumanize
a process that should be personal |
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Require
continuous maintenance, information updating, and system
upgrading |
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Costly
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Difficult
to integrate with other management information systems
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| The
same objections were noted when the telephone, the fax machine
and email were introduced ! |
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